Following on from our ‘Rainbow Ready’ resources and our Pride Sports UK webinar, here’s our Pride Month advice for those in sports media and comms…
By Jon Holmes
As a host of sports begin to start up again after the shutdown, it’s a great time for governing bodies, organisations and clubs to outline their commitment to inclusion.
Pride Month is always a special time of year for LGBT+ people but the pandemic has caused physical parades, festivals and marches to be postponed in 2020. Many in the community and their allies are marking Pride with online and virtual events, as well as uniting to amplify the Black Lives Matter message.
It can be challenging for those in sports media and comms roles to talk about inclusion work and the contributions which lesbian, gay, bi and trans people make. However, taking on that challenge and producing content that demonstrates inclusion is of enormous benefit to all involved – it reassures LGBT+ people and allies within the organisation, attracts new audiences from both groups, and reflects positively on those who are responsible for the work.
The Sports Media LGBT+ webinar was developed from a resources pack we produced in February titled ‘Rainbow Ready’ – a document of strategy advice and guidelines for anyone in a media and comms role in sport.
Now, following the webinar, we’ve produced a new four-page document to help our media colleagues navigate their own path through Pride Month and produce a message that’s suitable for their sport. A big thank you to Jen Watts Design for bringing it to life!
Check out the document – it’s free to download and share!SMLGBTTipsForPrideMonth
Your Questions Answered
Following the webinar, we received several questions. Below are our responses. If you’ve got any queries, please drop us a line at email@example.com…
“If you’re an LGBT+ inclusive club, how do you appeal to non-binary / transgender people without feeling like you’re singling them out?”
Non-binary and trans people are going to be looking out for those specific words within your comms, or variations on terminology – it’s only natural.
A great example of how to communicate this effectively is provided by Goal Diggers FC. The club states on social…
We aim to make football available and accessible to all women and non-binary people, regardless of experience or ability.Goal Diggers FC
In the ‘About’ section of their website, club founder Fleur Cousens says simply: “The main aim of GDFC is to show that football doesn’t need to be gendered – football is a sport for everyone.”
Here’s some advice on what you can do to reach non-binary and trans people…
- Make sure a Google search for your club name and the words ‘non-binary’ and ‘trans’ produces a result that communicates a welcoming message
- Consider adapting your logo or some of the graphics that you use to incorporate the colours of the trans pride flag and/or the non-binary pride flag
- Invite someone in your club or your sport who is trans or non-binary to talk about their experiences in a blog post or short film which you can share across your channels or newsletter
“How can we engage the BAME LGBT+ community?”
This point was raised midway through our webinar, with examples of inclusive comms and personal stories up to that point having featured only white athletes. It’s true that there aren’t as many out people of colour in British sport, but this is changing. For example, the Athletics Pride Network – also featured in our webinar – is a reflection of the strong representation of black athletes in track and field.
For a variety of reasons, people who are LGBT+ and who are from black, Asian and minority ethnic communities may feel less comfortable than their white counterparts about being visible. Recognising both this and your own objective to engage more with those communities, try reaching out to a relevant, established non-sports specific group in your area (Stonewall’s website has a great list) and ask them if you can pitch your club or project to their members.
Be clear about your reasons for wanting to engage more with LGBT+ people of colour and make accessing a trial session or similar introductory experience as easy as possible for anyone who’s interested in learning more. Have an email template ready which you can adapt and send out; keep up the conversation through follow-up messages; and ensure your potential new recruits are added to mailing lists, group chats etc in a timely fashion.
“How do you deal with negative feedback towards trans athletes on social media? How should you reply? What terminology is best to use?”
Depending on the social media platform, this negative feedback could manifest in different ways – on Facebook, it could be negative emoji reactions as well as comments, for example.
Firstly, never react or reply in anger – your first response should be to consider hiding the written feedback; this doesn’t alert the person who posted, but does conceal the feedback from anyone else. If you’re on Twitter, you can also mute the user.
If that’s not working for you and the negativity is increasing, the next step to consider is blocking the user. This removes them from interacting with you completely. They will know you’ve done this so you need to think ahead. If the user clearly has very little influence on the social media platform, e.g. very few followers / is an obvious bot or troll, blocking is the best option.
Remember, unless you have a locked account (Twitter and Instagram), your reply – if you make one – will be visible to anyone. If a specific athlete is being discussed, try not to have them tagged into the post, particularly if the negativity is already escalating.
Outside of elite sport, the participation of trans and non-binary people is likely to operate on a social model. Make sure you have a thorough knowledge of the applicable inclusion policy for your sport and be prepared to quote this if you make the decision to reply.
Opportunities for trans athletes in elite sport – particularly trans women athletes – vary depending on the sport itself, and policies are still evolving in line with academic research and sports science. You could be communicating on behalf of the governing body or sports organisation. If you feel you must intervene, we suggest moving the discussion towards the existing policy and away from the athlete or athletes in question. Study the policy carefully and be prepared to quote the terminology it uses.
“How do you get hold of trans guidelines within governing bodies, as some are there but people don’t know they exist?”
All governing bodies should make their trans inclusion policies available in the public domain. If you can’t obtain it through their website or an email enquiry, try seeking out help from Sport England, the Sport and Recreation Alliance, and Pride Sports.
“What are some strong ways to mention one’s club is LGBT+ inclusive, without sounding like it’s virtue signalling?”
We believe the strongest way to demonstrate your club’s LGBT+ inclusivity is through communicating the lived experiences of your LGBT+ members and their allies. Invite them to share their assessments of how inclusive you are as a club and amplify their voices through your channels – blogs, podcasts, short films, and social media.
If you’re not able to do this for whatever reason, consider what evidence is available to you. Does your club have a connection with any LGBT+ organisations? What commitments have you made to inclusion – are these in writing and easily discoverable, such as through your website? What campaigns or initiatives do you support e.g. Rainbow Laces, Football v Homophobia, Pride Month etc, and have you documented your support for them? LGBT+ people respond positively to all these signals – they communicate an understanding of what inclusion looks like, with substance and action that goes beyond virtue.
For people who react negatively and who question your intentions, remember that you do not need their approval to undertake LGBT+ inclusion work. Mentioning Pride or a similar theme is about more than mere sentiment when you’re able to demonstrate your own commitment to creating a welcoming environment in sport.
Thank you to Pride Sports UK and the Sport and Recreation Alliance for the opportunity to share advice on Communicating LGBT+ Inclusion.